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var(--epic-border);grid-template-columns:16px 1fr auto;align-items:center;gap:8px;padding:7px 0;font-size:12px;display:grid}.nps-queue .qrow:last-child{border-bottom:0}.nps-queue .dot{border-radius:50%;width:8px;height:8px}.nps-queue .dot.open{background:var(--sent-warn)}.nps-queue .dot.progress{background:var(--epic-signal)}.nps-queue .dot.closed{background:var(--sent-good)}.role-matrix{border-collapse:collapse;width:100%;font-size:13px}.role-matrix th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--epic-text-muted);border-bottom:1px solid var(--epic-border);padding:10px 12px;font-size:11px;font-weight:600}.role-matrix td{border-bottom:1px solid var(--epic-border);padding:10px 12px}.role-matrix td .check{color:var(--sent-good)}.role-matrix td .x{color:var(--epic-text-dim)}.role-badge{border-radius:var(--radius-pill);background:var(--epic-signal-soft);color:var(--epic-signal-2);align-items:center;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.vto-card{background:var(--epic-surface);border:1px solid var(--epic-border);border-radius:var(--radius-lg);border-left:3px solid #5fc9b4;padding:16px 18px}.vto-card h4{text-transform:uppercase;letter-spacing:.06em;color:#5fc9b4;margin:0 0 8px;font-size:13px;font-weight:700}.vto-card .vto-body{color:var(--epic-text);font-size:13px;line-height:1.55}.vto-card .vto-body strong{color:var(--epic-text);font-weight:600}.vto-card .vto-body em{color:var(--epic-text-muted);font-size:11.5px;font-style:normal}.vto-grid-2{grid-template-columns:1fr 1fr;gap:14px;display:grid}.vto-grid-3{grid-template-columns:repeat(3,1fr);gap:14px;display:grid}.rock-row{background:var(--epic-surface-2);border-radius:var(--radius-md);border-left:3px solid var(--epic-border);grid-template-columns:1fr 140px 100px 80px 120px;align-items:center;gap:10px;margin-bottom:8px;padding:12px 14px;font-size:13px;display:grid}.rock-row.on-track{border-left-color:#3fbf7f}.rock-row.off-track{border-left-color:#e0a23a}.rock-row.done{opacity:.85;border-left-color:#5fc9b4}.rock-row .rname{font-weight:600}.rock-row .rmeas{color:var(--epic-text-muted);margin-top:2px;font-size:11.5px}.rock-row .rowner{font-family:var(--font-mono);font-size:12px}.rock-row .rbar{background:var(--epic-bg);border-radius:3px;height:6px;overflow:hidden}.rock-row .rbar>span{background:#5fc9b4;height:100%;display:block}.rock-row .rstatus{text-align:right;font-size:11.5px}.issues-list{flex-direction:column;gap:6px;margin-top:10px;display:flex}.issue-row{background:var(--epic-surface-2);cursor:pointer;border-radius:6px;grid-template-columns:22px 1fr auto;align-items:center;gap:10px;padding:8px 12px;font-size:12.5px;display:grid}.issue-row .ico{font-family:var(--font-mono);border-radius:4px;justify-content:center;align-items:center;width:20px;height:20px;font-size:10px;font-weight:700;display:inline-flex}.issue-row .ico.id{color:#5c86ff;background:#1b2950}.issue-row .ico.disc{color:#5fc9b4;background:#14322c}.issue-row .ico.solve{color:#3fbf7f;background:#3fbf7f2e}.issue-row .ico.new{color:#e0a23a;background:#e0a23a2e}.issue-row .meta{color:var(--epic-text-dim);font-size:11px;font-family:var(--font-mono)}.module-desc{border-bottom:1px solid var(--epic-border);grid-template-columns:220px 1fr;gap:18px;padding:14px 0;font-size:13px;line-height:1.55;display:grid}.module-desc:last-child{border-bottom:0}.module-desc .mname{font-weight:600}.module-desc .mnum{font-family:var(--font-mono);color:var(--epic-text-dim);font-size:11px}.module-desc .mvals{margin-top:6px}.module-desc .mbody p{color:var(--epic-text-muted);margin:0 0 6px}.module-desc .mbody p:last-child{margin-bottom:0}.module-desc .mbody strong{color:var(--epic-text);font-weight:600}.geo-map{background:var(--epic-surface-2);border-radius:var(--radius-lg);padding:12px;position:relative;overflow:hidden}.epic-pin{background:var(--sent-good);border:1.5px solid var(--epic-surface);cursor:pointer;border-radius:50%;width:8px;height:8px;position:absolute;transform:translate(-50%,-50%);box-shadow:0 0 4px #3fbf7f80}.epic-pin:hover{z-index:5;width:14px;height:14px}.comp-cluster{cursor:pointer;border:2px solid var(--epic-surface);min-width:26px;height:26px;font-family:var(--font-mono);color:#fff;border-radius:14px;justify-content:center;align-items:center;padding:0 6px;font-size:11px;font-weight:700;display:flex;position:absolute;transform:translate(-50%,-50%)}.comp-cluster:hover{z-index:5;transform:translate(-50%,-50%)scale(1.15)}.comp-cluster.bad{background:var(--sent-bad);box-shadow:0 0 10px var(--sent-bad)}.comp-cluster.warn{background:var(--sent-warn);box-shadow:0 0 6px var(--sent-warn)}.comp-cluster.info{background:var(--epic-signal);opacity:.8}.shopper-card{background:var(--epic-surface-2);border-radius:var(--radius-md);border-left:3px solid #8b9cff;margin-bottom:10px;padding:14px 16px;font-size:13px}.shopper-card h5{justify-content:space-between;align-items:center;margin:0 0 4px;font-size:13.5px;font-weight:600;display:flex}.shopper-card .ssub{color:var(--epic-text-muted);font-size:11.5px;font-family:var(--font-mono);margin-bottom:8px}.shopper-scores{grid-template-columns:repeat(4,1fr);gap:8px;margin:8px 0;display:grid}.shopper-score{background:var(--epic-bg);border-radius:6px;padding:6px 8px;font-size:11px}.shopper-score .lbl{color:var(--epic-text-dim);text-transform:uppercase;letter-spacing:.04em;font-size:9.5px}.shopper-score .val{font-family:var(--font-mono);margin-top:2px;font-size:14px;font-weight:700}.shopper-score .val.good{color:var(--sent-good)}.shopper-score .val.warn{color:var(--sent-warn)}.shopper-score .val.bad{color:var(--sent-bad)}.shopper-card .narrative{color:var(--epic-text-muted);background:var(--epic-surface);border-left:2px solid var(--epic-border);border-radius:4px;margin-top:6px;padding:8px 10px;font-size:12.5px;line-height:1.5}.forecast-backtest{background:var(--epic-surface);border:1px solid var(--epic-border);border-radius:var(--radius-lg);grid-template-columns:repeat(5,1fr);gap:8px;margin-top:8px;padding:12px 14px;display:grid}.bt-cell{background:var(--epic-surface-2);border-radius:6px;padding:8px 10px;font-size:11px}.bt-cell .lbl{color:var(--epic-text-dim);text-transform:uppercase;letter-spacing:.04em;font-size:10px}.bt-cell .pa{font-family:var(--font-mono);align-items:baseline;gap:8px;margin-top:3px;display:flex}.bt-cell .pred{color:var(--epic-text-muted);font-size:11px}.bt-cell .act{font-size:13px;font-weight:700}.bt-cell .mape{font-size:10.5px;font-family:var(--font-mono);margin-top:3px}.bt-cell .mape.good{color:var(--sent-good)}.bt-cell .mape.warn{color:var(--sent-warn)}.bt-cell .mape.bad{color:var(--sent-bad)}.model-quality{border-radius:var(--radius-pill);color:var(--sent-good);background:#3fbf7f26;align-items:center;gap:6px;padding:4px 10px;font-size:11.5px;font-weight:600;display:inline-flex}.driver-decomp{flex-direction:column;gap:5px;margin-top:10px;font-size:11.5px;display:flex}.driver-row{grid-template-columns:150px 1fr 60px;align-items:center;gap:8px;display:grid}.driver-row .dlabel{color:var(--epic-text-muted)}.driver-row .dtrack{background:var(--epic-bg);border-radius:4px;height:8px;position:relative;overflow:hidden}.driver-row .dtrack .dbar{border-radius:4px;position:absolute;top:0;bottom:0}.driver-row .dpct{text-align:right;font-family:var(--font-mono);font-weight:600}.forecast-narrative{background:var(--epic-surface);border:1px solid var(--epic-border);border-left:3px solid var(--epic-signal);border-radius:var(--radius-md);color:var(--epic-text);margin-top:10px;padding:12px 14px;font-size:12.5px;line-height:1.6}.forecast-narrative .narlabel{text-transform:uppercase;letter-spacing:.08em;color:var(--epic-signal-2);margin-bottom:4px;font-size:10.5px;font-weight:700}.amenity-grid{grid-template-columns:repeat(3,1fr);gap:14px;display:grid}.amenity{background:var(--epic-surface);border:1px solid var(--epic-border);border-radius:var(--radius-lg);border-left:3px solid #d08099;padding:16px;position:relative;overflow:hidden}.amenity h4{margin:0 0 4px;font-size:14.5px;font-weight:600}.amenity .ameta{color:var(--epic-text-muted);font-size:11.5px;font-family:var(--font-mono);margin-bottom:10px}.amenity .usage{align-items:baseline;gap:8px;margin:8px 0;display:flex}.amenity .usage .big{font-family:var(--font-mono);letter-spacing:-.02em;font-size:26px;font-weight:700}.amenity .usage .lbl{color:var(--epic-text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:11px}.amenity .topclubs{color:var(--epic-text-muted);margin-top:6px;font-size:11.5px}.amenity .sentiment{background:var(--epic-surface-2);border-radius:6px;margin-top:10px;padding:8px 10px;font-size:11.5px;line-height:1.5}.amenity .sentiment .sslabel{color:var(--epic-text-muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:2px;font-size:10.5px;font-weight:600}.amenity .uptime{margin-top:6px;font-size:11px}.amenity .uptime.bad{color:var(--sent-bad)}.amenity .uptime.good{color:var(--sent-good)}.heatmap-grid{grid-template-columns:60px repeat(24,1fr);gap:2px;font-size:9.5px;display:grid}.heatmap-grid .day-label{color:var(--epic-text-muted);text-align:right;line-height:18px;font-family:var(--font-mono);padding-right:4px}.heatmap-cell{cursor:pointer;border-radius:2px;height:18px}.drift-grid{grid-template-columns:repeat(2,1fr);gap:14px;display:grid}.drift-card{background:var(--epic-surface);border:1px solid var(--epic-border);border-radius:var(--radius-lg);border-left:3px solid var(--epic-signal);padding:16px}.drift-card h4{margin:0 0 4px;font-size:14.5px}.drift-card .dsub{color:var(--epic-text-muted);margin-bottom:12px;font-size:11.5px}.nav-grouped{flex-wrap:nowrap;gap:2px}.nav-dropdown{position:relative}.nav-trigger{color:var(--epic-text-muted);border-radius:var(--radius-md);cursor:pointer;background:0 0;border:0;align-items:center;gap:5px;padding:7px 11px;font-family:inherit;font-size:13.5px;font-weight:500;transition:color .12s,background .12s;display:flex}.nav-trigger:hover{color:var(--epic-text)}.nav-dropdown.open .nav-trigger{color:var(--epic-text);background:var(--epic-surface-2)}.nav-trigger .chev{opacity:.7;transition:transform .16s ease-out}.nav-dropdown.open .nav-trigger .chev{transform:rotate(180deg)}.nav-submenu{background:var(--epic-surface);border:1px solid var(--epic-border);border-radius:var(--radius-lg);min-width:240px;box-shadow:var(--elev-3);z-index:60;padding:6px;display:none;position:absolute;top:calc(100% + 6px);left:0}.nav-dropdown.open .nav-submenu{display:block}.nav-submenu a{color:var(--epic-text-muted);cursor:pointer;border-radius:6px;padding:8px 12px;font-size:13px;font-weight:500;transition:color .12s,background .12s;display:block}.nav-submenu a:hover{color:var(--epic-text);background:var(--epic-surface-2)}.nav-submenu a.active{color:var(--epic-text);background:var(--epic-signal-soft)}body.chat-pinned .main{padding-right:440px}body.chat-pinned .chat-overlay{height:calc(100vh - 68px);box-shadow:none;border-left:1px solid var(--epic-border);top:68px;bottom:0;display:flex!important;transform:none!important}body.chat-pinned .chat-backdrop,body.chat-pinned .chat-launcher{display:none!important}.icon-btn.pinned{color:var(--epic-signal-2);background:var(--epic-signal-soft)}.brand-ital{color:var(--epic-text-dim);letter-spacing:.01em;margin-top:1px;font-size:9.5px;line-height:1.3}.brand-ital strong{color:var(--epic-text-muted);font-weight:600}.demo-pill{color:var(--epic-signal-2);font-family:var(--font-mono);letter-spacing:.05em;text-transform:uppercase;vertical-align:1px;background:#5c86ff26;border-radius:3px;margin-left:2px;padding:0 5px;font-size:9px;font-weight:700;display:inline-block}.header{height:68px}.brand-name{font-size:14.5px;line-height:1.2}.brand-tagline{font-size:10px;line-height:1.3}.shell{grid-template-columns:1fr!important}.rail{display:none!important}.chat-launcher{z-index:100;background:linear-gradient(135deg,var(--epic-signal) 0%,#3b5bfc 100%);color:#fff;cursor:pointer;border:none;border-radius:30px;align-items:center;gap:10px;padding:12px 18px 12px 14px;font-family:inherit;font-size:13.5px;font-weight:600;transition:transform .16s ease-out,box-shadow .16s;display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 10px 24px #0006,0 2px 6px #0000004d}.chat-launcher:hover{transform:translateY(-2px);box-shadow:0 14px 32px #00000073}.chat-launcher 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#00000073}.chat-overlay.open{transform:translate(0)}.chat-overlay .rail-header{border-bottom:1px solid var(--epic-border);justify-content:space-between;align-items:center;padding:16px 18px;display:flex}.chat-overlay .rail-header h3{margin:0;font-size:14px;font-weight:600}.chat-overlay .rail-header .status{color:var(--epic-text-muted);font-size:11px;font-family:var(--font-mono)}.chat-overlay .chat-body{flex-direction:column;flex:1;gap:14px;padding:16px 18px;display:flex;overflow-y:auto}.chat-overlay .chat-input-wrap{border-top:1px solid var(--epic-border);padding:12px 16px}.community-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.community-card{background:var(--epic-surface);border:1px solid var(--epic-border);border-radius:var(--radius-lg);border-left:3px solid #3fbf7f;padding:16px}.community-card h4{margin:0 0 4px;font-size:14.5px}.community-card 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14px;font-size:12.5px;display:grid}.promo-row.live{border-left-color:var(--sent-good)}.promo-row.scheduled{border-left-color:var(--epic-signal)}.promo-row.expired{border-left-color:var(--epic-text-dim);opacity:.6}.promo-row .pname{font-weight:600}.promo-row .pdates{color:var(--epic-text-muted);font-size:11px;font-family:var(--font-mono)}.promo-row .pmetric{text-align:right;font-family:var(--font-mono);font-size:12px}.promo-row .pmetric .pmlabel{color:var(--epic-text-dim);text-transform:uppercase;letter-spacing:.04em;font-size:9.5px;font-family:var(--font-sans)}.promo-row .pmetric .pmval{font-size:13px;font-weight:700}.signed-out-landing{background:var(--epic-bg);min-width:0;min-height:100vh;color:var(--epic-text);font-family:var(--font-sans);flex-direction:column;display:flex;overflow-x:hidden}.signed-out-landing .top{border-bottom:1px solid var(--epic-border);-webkit-backdrop-filter:blur(8px);z-index:5;background:#0e1116a6;justify-content:space-between;align-items:center;padding:18px 32px;display:flex;position:sticky;top:0}.signed-out-landing .brand-sub{color:var(--epic-text-dim);letter-spacing:.04em;text-transform:uppercase;margin-top:2px;font-size:11px}.signed-out-landing .top-actions{align-items:center;gap:10px;display:flex}.signed-out-landing .top-cta,.signed-out-landing .btn{border:1px solid var(--epic-border-2);background:var(--epic-surface-2);color:var(--epic-text);font:inherit;cursor:pointer;border-radius:10px;align-items:center;gap:8px;padding:10px 18px;font-size:13px;font-weight:500;text-decoration:none;transition:background .12s,border-color .12s,transform .12s;display:inline-flex}.signed-out-landing .top-cta:hover,.signed-out-landing .btn:hover{border-color:var(--epic-signal);background:var(--epic-surface-3)}.signed-out-landing .btn-primary{background:linear-gradient(135deg,var(--epic-signal) 0%,var(--epic-signal-2) 100%);color:#fff;border-color:#0000;padding:14px 24px;font-size:14px;font-weight:600;box-shadow:0 8px 24px -8px #5c86ff80}.signed-out-landing .btn-primary:hover{transform:translateY(-1px);box-shadow:0 12px 32px -8px #5c86ffa6}.signed-out-landing .btn-ghost{background:0 0;padding:14px 22px;font-size:14px}.signed-out-landing .ico{stroke:currentColor;fill:none;stroke-width:2px;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.signed-out-landing .btn:hover .ico.arrow{transform:translate(2px)}.signed-out-landing .ico.arrow{transition:transform .16s}.signed-out-landing .hero{flex:1;justify-content:center;align-items:center;padding:96px 32px 64px;display:flex;position:relative;overflow:hidden}.signed-out-landing .hero-l{z-index:2;text-align:center;max-width:720px;position:relative}.signed-out-landing .cta-row{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.signed-out-landing .cta-row.justify-center{justify-content:center}.signed-out-landing .bg-orbs{z-index:0;pointer-events:none;position:absolute;inset:0;overflow:hidden}.signed-out-landing .orb{filter:blur(80px);opacity:.45;border-radius:50%;position:absolute}.signed-out-landing .orb-1{background:radial-gradient(circle,var(--epic-signal) 0%,transparent 70%);width:420px;height:420px;top:-100px;left:-80px}.signed-out-landing .orb-2{background:radial-gradient(circle,var(--voice-accent) 0%,transparent 70%);opacity:.35;width:360px;height:360px;bottom:-120px;right:-60px}.signed-out-landing .orb-3{background:radial-gradient(circle,var(--pf-compliance) 0%,transparent 70%);opacity:.25;width:300px;height:300px;top:30%;right:20%}.signed-out-landing .grain{z-index:1;pointer-events:none;opacity:.04;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='200' height='200'><filter id='n'><feTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='2' stitchTiles='stitch'/></filter><rect width='100%' height='100%' filter='url(%23n)' opacity='0.6'/></svg>");position:absolute;inset:0}.signed-out-landing .hero-powered-by,.signed-out-landing .powered-by{color:var(--epic-text-dim);letter-spacing:.08em;text-transform:uppercase;font-size:11px}.signed-out-landing .hero-powered-by{margin-left:8px}.signed-out-landing .modules{padding:0 32px 40px}.signed-out-landing .foot{border-top:1px solid var(--epic-border);color:var(--epic-text-dim);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;padding:24px 0;font-size:11.5px;display:flex}.signed-out-landing .foot .dot{background:var(--epic-text-dim);vertical-align:middle;border-radius:50%;width:3px;height:3px;margin:0 8px;display:inline-block}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}html,body{margin:0;width:100%;height:100%}